Useful Information

In order to receive copies of your medical records, please contact the Medical Records Department.

Copies of the Medical Record are provided only upon request. To protect medical confidentiality and personal data, the identity of the person entitled to receive the copies is verified prior to their release and, where applicable, the relevant authorization is also verified.

1. How do I submit a request?

Electronically: by submitting a Solemn Declaration through the gov.gr platform, which should be sent to [email protected].
In person: at the IASO Medical Records Department.

The request / Solemn Declaration must clearly state:

the patient’s full name and date of birth (two identifiers),
the date or period of hospitalization, visit, or examination, as applicable, and
the specific copies requested (e.g. discharge summary, operative report, etc.).

2. How can I receive the copies?

By Courier: at the recipient’s expense.
By email: only for laboratory test results and diagnostic imaging reports. Documents are sent via encrypted email.
In person at the Hospital: subject to the identification requirements outlined below.

2.1 Collection for an Adult Patient

An adult patient may receive the copies:

In person, upon presentation of an official identification document bearing a photograph (e.g. national identity card, passport, driving licence, etc.); or
Through a person legally authorized by the patient, either by means of a notarized power of attorney or an express written authorization bearing certified authentication of the patient’s signature by any competent Administrative Authority (Public Services, Legal Entities under Public Law and Local Authorities), or by a Citizen Service Centre (KEP) on the basis of the patient’s Identity Card, or through the gov.gr platform.

2.2 Collection for a Newborn or Minor Patient

The following persons are entitled to receive copies of the Medical Record:

The person(s) exercising parental responsibility (mother or father), provided that they present an official document bearing a photograph and confirming their identity (National Identity Card, Passport, Driving Licence, Health Insurance Booklet, etc.).
Where there are no parents or where parental responsibility has been removed from them, this right is exercised by the guardian appointed by court decision. A copy of the relevant court decision must be presented together with an identification document as specified above.
A person legally authorized by the person exercising parental responsibility, either by means of a notarized power of attorney or an express written authorization bearing certified authentication of the authorizing person’s signature by any competent Administrative Authority (Public Services, Legal Entities under Public Law and Local Authorities), or by a Citizen Service Centre (KEP) on the basis of the Identity Card, or through the gov.gr platform.
In the event of separation or divorce, copies are provided to the parent who exercises parental responsibility for the child.

Note: For minor patients, persons exercising parental responsibility are entitled to receive copies of the Medical Record, subject to appropriate verification of their legal capacity to act in this regard, or a third party may receive such copies if duly authorized by the person exercising parental responsibility for the minor. At any stage of the process (submission and processing of the request, or release of copies), the Hospital reserves the right to request supporting documentation to verify that the person concerned exercises parental responsibility for the minor (including, indicatively, a family status certificate, the minor’s birth certificate, a court decision, etc.).