Frequently Asked Questions

  • Do you hold prenatal classes on Breastfeeding?

    IASO’s Nursing Administration invites you, the mother to be and your partner or beloved ones, to training classes related to Breastfeeding. We believe that timely and reliable education, encouragement and support will boost your self-esteem and ease any concerns you may have, to facilitate the establishment and preservation of breastfeeding for 6 at least months (according to Unicef and World Health Organization)

    Teaching topics

    • Fetal development – mother-fetus communication
    • Childbirth symptomatology
    • Childbirth stages
    • Breastfeeding
    • Myths and Truths about breastfeeding
    • The advantages of breastfeeding for the mother and her baby
    • What International Organizations say –how IASO supports and promotes their recommendations
    • Anatomy –the mechanism of lactation
    • Breast-nipples preparation during pregnancy
    • The importance of the first skin-to-skin contact, during the first hour after childbirth
    • The importance of Rooming in
    • Guidance on successful breastfeeding – video projection
    • Collection – storage of breast milk
    • Information on our hot-line
    • Clinic tour

    The meetings are held Monday to Friday on the 1st floor of the Clinic, by appointment only. Please call at +30 210 618 4000 to reserve your seat.

    The meetings are free of charge and addressed to anyone interested.

  • Is “Rooming in” allowed across all ward classes?

    We facilitate and encourage “Rooming In” practice, i.e. a mother can have her baby in her room on a 24-hour basis. The service applies to all ward classes and is free of charge.

    Adopting this practice contributes to successful, free and unlimited breastfeeding. In addition, to ongoing mother-baby contact helps build their relationship and establishes their bonding.

  • What if I need help on Breastfeeding after my discharge from the Clinic?

    Upon your discharge from the Clinic, an assessment is conducted on the progress of both the mother and the baby on Breastfeeding, through a special assessment form. Within the context of this evaluation, it should be confirmed that the mother knows:

    • When her baby wants to breastfeed
    • How to position her baby correctly on her breast to avoid any pain during breastfeeding
    • How to choose a comfortable position to breastfeed
    • When her baby swallows
    • When her baby is full and if the amount of breast milk is sufficient
    • The way to express milk either manually or with a pump
    • The correct procedure for collecting and preserving breast milk
    • Information on the mechanism of lactation
    • When to call for a Pediatrician

    Contact number: +30 210 618 4000

  • How can I exclusively breastfeed?

    Successful breastfeeding strongly depends on early breastfeeding onset.

    We provide all the help we can to assist you in initiating breastfeeding soon after childbirth. We see that the baby comes into skin-to-skin contact with the mother in order to establish breastfeeding and enhance mother-baby bonding.

  • What if I need psychological support?
    Upon request, psychological support is provided by a psychology consultant either during your hospital stay or after your discharge from the Clinic.
  • Do I need an escort during night hours?
    An escort is not needed, as the Nursing Wards are well-staffed with Nurses that cover all the needs of the inpatients.
  • When should I declare my baby’s birth at the Birth Declaration Office of the Maternity Clinic?

    The Birth Registration is exclusively carried out by both parents within 10 calendar days from the date of birth, at the Birth Registration Office on the 1st Floor of the Maternity Hospital.

    REQUIRED DOCUMENTS FOR BIRTH REGISTRATION

    • Original ID cards and photocopies thereof for both parents.
    • The IBAN of the mother’s bank account, where she appears as the account holder or joint account holder, for the childbirth benefit application.
    • Social security number (AMKA) and Tax Number for both parents.

    Optionally, the Marriage Certificate, Civil Partnership Certificate or Family Status Certificate in the event the mother is unmarried.

    NOTE FOR AUTHORIZATION

    The Registration of Birth of a newborn may be carried out by one parent only, provided they have a signed authorization from the other parent, validated by a Citizens’ Service Center (KEP), the police or online through gov.gr.

    WHAT SHOULD THE AUTHORIZATION INCLUDE?

    • If only the father of the newborn registers the birth, the mother’s authorization must specify
      • Which of the two parents will insure the baby with their social insurance fund.
      • That she authorizes her spouse to apply for the childbirth benefit or that she does not wish to apply for the childbirth benefit.
    • If only the mother of the newborn registers the birth, the father’s authorization must specify:
      • Which of the two parents will insure the baby with their social insurance fund.

    FOR NON-GREEK CITIZENS:

    • Marriage Certificate or Certificate from their Embassy where their names have been translated into Greek. (The translation may also be carried by an authorized lawyer)
    • Passports for both parents.
    • Social security number (AMKA) and Tax Number, if applicable.

    By appointment at the Central Registry Office of Amaroussion (9, Vas. Sofias St, tel.: 213 2038035-37) both of parents may produce their National ID’s in order to give first name to the newborn and the same time to receive the Birth Certificate.

    REGISTRY OFFICE OC AMAROUSSION

    Days and hours of operation for the public: Monday to Thursday, 08:30-14:30.

    For parents who do not have Social Security Number, the Social Security Number of the newborn may be issued from offices at 21st Akadimias, Syntagma, Athens, with the Birth Certificate and his./her National ID.

    Download the Brief Guide on Digital Birth Registration issued by the Hellenic Ministry of Digital Governance.

    OPENING HOURS FOR THE PUBLIC

    MONDAY-FRIDAY, 07:00-13:00, by appointment,
    Birth Registration Office, IASO Maternity / Gynecology Hospital
    1st floor (Tel: +30 210 6184178, +30 210 6184189, Ext. 4178, 4189, Email: [email protected])
    HOW TO RECEIVE THE BIRTH CERTIFICATE AND AMKA OF YOUR NEWBORN

    You will receive your newborn’s Social Security Number (AMKA) by SMS on your mobile and it will also be written on the Birth Certificate. The Birth Certificate may be downloaded from www.gov.gr or obtained from a Citizens' Service Center (KEP) or from the Marousi Registry Office (open for the public Monday to Thursday, 08:30-14:00). The Marousi Registry Office is open by appointment for any other services (e.g. name-giving, recognition of child, etc.).

    You will receive your newborn’s AMKA by SMS and it will also be written on the Birth Certificate.

    You must immediately forward it to IASO before being discharged, so that you may be entitled to use EOPYY, your social insurance fund. Especially if the newborn is admitted to the Neonatal Intensive Care Unit (NICU) or a ward to undergo surgery, you must produce their AMKA prior to the newborn’s admission, so that they are entitled to use EOPYY.

  • What kind of documents do I need to bring?
    • Social Security Number (AMKA) (If you are not directly insured with EOPYY, you need to know the AMKA of the person who is directly insured).
    • Both parents’ original national ID cards and photocopies thereof.
    • An original and recent Certificate of Marriage (issued no earlier than 6 months) and a photocopy thereof; you can receive the Certificate of Marriage from the Registry Office your marriage was registered at or from a Citizens’ Service Center (KEP), in which case you must also provide a photocopy of the relevant application form. Both parents’ Social Security Numbers (AMKA) and Tax Numbers, and the mother’s IBAN are also required.
    • In case there is no marriage, the Registration of Birth is solely carried out by the mother with her national ID card and a Family Status Certificate (issued no earlier than six 6 months). The Family Status Certificate may be obtained from the Municipality where she exercises her right to vote or a Citizens’ Service Center (KEP). The mother’s Social Security Number (AMKA), Tax Number and IBAN are also required.
    • In case a child is born in civil partnership, both parents must produce their national ID cards, an original and recent Civil Partnership Certificate (issued no earlier than 6 months), registered at the Registry Office, their Social Security Numbers (AMKA) and Tax Numbers, and the mother’s IBAN.
    • Third-country nationals, instead of national ID cards, may produce their valid passports and photocopies thereof. In case their wedding took place in a foreign country, they must produce an original Certificate of Marriage and an original and official translation of it into Greek (translated no earlier than 6 months). The full names of both parents must be clearly indicated on the Certificate of Marriage, and these must also be translated into Greek. The translation may be carried out by the Translation Service of the Greek Ministry of Foreign Affairs or the corresponding Greek consular authority in the country where the certificate was issued, or by an authorized Greek attorney.
  • What is the discharge procedure?

    Upon your discharge, you should hold:

    • The receipt for the provision of services along with the payment receipt issued by the Clinic
    • A childbirth certificate
    • Your discharge note
    • Registration of birth certificates
    • Your baby’s Health book
    • Your personal items
  • What else should I bring?
    When admitted to the Clinic, make sure you have the following items with you: pajamas or a nightdress, a comfortable dressing gown, slippers, a nursing bra, nursing pads, your toiletry bag and an outfit to wear on the day of your discharge from the Clinic. Your newborn only needs a set of clothes for the day of the discharge from the Clinic.
  • Do you reserve patient rooms?
    Patient room reservation is not provided, even if childbirth is scheduled. You can select the ward class you desire during the admission procedure at the Patient Admission Office.
  • What are the visiting hours?
    Visiting hours are 10:00 - 13:00 και 18:00 - 21:00. To protect both newborns and puerperal mothers, children under the age of 12 are not allowed on the Nursing Wards. For this reason, a Children’s Crèche operates on the ground-floor of the Clinic, and admits children aged 2-12 years.